To help you make easy shopping decisions, we show you shipping costs and delivery options for every item on eBay Express. Also, many eBay Express merchants offer shipping discounts when you buy multiple items to help you save even more on our great deals.

When you order an item on eBay Express, you'll need to need to pay for the total cost of the item, including all shipping and insurance costs, before you can complete your purchase.

Merchants set their shipping costs based on the shipping service and distance. You can enter your ZIP Code at the top of any shopping page to estimate your shipping costs. Total shipping costs are calculated and updated in your shopping cart. If the merchant offers more than one shipping option, you can choose the shipping method that you want when you buy the item.

Many merchants offer a shipping discount when you buy multiple items from them. We'll let you know if the item that you're interested in can be combined with another item from the same merchant for a shipping discount. These items will appear in your shopping cart with the discount subtracted from your total.

You can always have your purchase delivered to an address that is different from your billing address. However, merchants can ship only to single U.S. addresses at this time.

If you're a first-time shopper, you'll be asked to register on eBay Express when you check out. You can enter your shipping address during registration.

To change your shipping address if you're already a registered shopper, click the "Ship to a different address" link when you check out.

Note: Changes you make to your shipping address will show in your account information on other eBay sites.

As with any online retail experience, a number of factors can affect delivery times:

If you'd like additional shipping details about a particular item, you should contact the merchant before placing your order.

After you've purchased your item, you can find more information about your order status in your eBay Express account. If it's been more than a week after you were expecting your order, you can contact the merchant so one or both of you can track your purchase. Contacting the merchant directly is the fastest way to get a speedy resolution.

If more than 10 days have passed and you've been keeping in touch with the merchant, you should contact Customer Service so we can help you. We offer free Buyer Protection with every purchase. See conditions for eligibility.

Need more help? Send us an email or chat live now with a Customer Service specialist.